what is non verbal communication
2006-12-25 14:12:39,from:WOW
It is the way people:
Reinforce the spoken word
Replace the spoken word using their bodies to make visual signals or their voices to make oral but non-verbal signals
An area of study in its own right ¨C you can make your own observations in all sorts of situations.
Easy to take for granted ¨C we are often not aware of our own Non-verbal Communication, but aware of that of other people
Functions of Non-verbal Communication
- Conveys our mood/state of mind
- Conveys interpersonal feelings
- supports our verbal message if we are speaking
- provides feedback, assurance etc if we are listening
